Shipping policy

HOW DO I PLACE AN ORDER?

Browse items for sale, select "Add to Cart” After you tap buy, enter your contact information, select a payment option and your items will soon be on their way to you.

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept several methods of payments.  We accept American Express, Discover, JCB, MasterCard and Visa, PayPal.

CAN I CANCEL MY ORDER?

You may cancel your order within 3 hours of placing it or before you receive a shipping confirmation whichever comes first.  If neither have occurred, simply contact us and you will receive a full refund.

HOW DO I KNOW IF THE ITEMS ARE GOING TO WORK?

We work hard to ensure all items sold are 100% working. We do this by carefully inspecting and repairing all items before they are shipped to you. This includes cleaning pins and replacing batteries on cartridges, professionally resurfacing discs, and checking for any defects.  If any of your items are not as described, we'll notify you and offer a full refund.

DO YOU ACCEPT RETURNS?

We want you to be happy with your purchase, which is why we accept returns on New In Box and used purchases that are in the same condition as when shipped.  If an item arrived damaged or defective contact us right away for a return label. 

WHEN WILL I RECEIVE MY ORDER?

All items ship within 1 business day and handling time may vary depending on location and selected shipping speed. It will typically take 2-8 business days (M-F) for orders to be delivered to buyers located in the US with our standard service and free shipping over $50.  Expedited shipping usually takes 2-4 business days (M-F)

 

I NEVER RECEIVED MY ORDER. WHAT DO I DO?

Check the tracking number to see where the order is currently located. If it was delivered and you still have not received your order or if you placed your order through the website, please contact us.

For security and privacy reasons, we ensure successful delivery to the shipping address provided at checkout.

WHY AM I BEING CHARGED SALES TAX?

In light of a recent Supreme Court decision in South Dakota v. Wayfair, Inc. and applicable state law, Michigan now requires e-commerce marketplaces to collect and remit sales tax. If you qualify for tax exempt status then please contact us.

Our goal is to ship standard and expedited orders within 1 business day. In-Store pickup orders will be ready same day at our location: 
Media Reload  
(810) 743-8430
4231 E Court St
Burton, MI 48509

Shipping Rates
*In-Store pickups (Burton)- Free
*Standard - $4
*Expedited $8

Out of Stock products
Because our products are also available in our storefront there is a chance that an item could sell in-store before it can be shipped. If your order has multiple items but not all of them are available you will receive a refund for the unfulfilled items and the remainder of your order will be shipped out as soon as possible.