Service Terms and Condition
(SIX MONTH EXTENDED WARRANTY)

Media Reload will be compliant to provide the extended warranty service (“Service”) provided the initial repair cost has already been paid. Without further agreement written, the service items may be modified from time to time due to the countries/State/region of where the Client had purchased the service. The extended warranty will cover any physical or non physical damage to the warranted part within a time period of 6 months or 3 incidents (Whichever comes first). The extended warranty will not cover any other issues other than the part specified for coverages.

o Six month extended warranty will cost half of the specified repair.

  1. Within the warranty period, Media Reload would furnish service relating to the specific part issues for the assigned device. Both parties further agree that the agreement was purchased in the specific country/region by the Client; without mutual agreement it is not allowed transfer, use, or disclosure in another country/region or to any other device..
  2. Media Reload only furnishes extended warranty service during the contract period. This warranty will cover damages related to the specified component below ONLY. 

        3.1 Media Reload only furnishes repair relating to the Specified component  for one specific device as is noted by serial number and type listed below;

        3.2 This warranty ONLY covers the specified component below.

     3.3. The warranty period ONLY lasts 90 days beyond Media Reloads initial warranty, and ONLY covers 3 incidents or 180 TOTAL days.(Whichever comes first).

     3.4. iPhones will be subject to an additional $30 surcharge on top of the initial extended warranty fee.

  1. Media Reload is only providing Specified component service maintenance, the following are exceptions for any liability, no matter whether Media Reload had been informed or not by direct or indirect ways.

5.1 Loss or damage of any information/data;

5.2 Consequential damage, damage, or indirect damage;

5.3 Loss of profits, Business, revenue, or goodwill.

NOTE. Neither party would be liable for any data rescue or custody. The Client should backup their data or pay $50 for data backup services each time before sending the unit for repair or replacement.

  1.   The Client would be charged for the repair fees by Media Reload by its own decision under the following circumstances:

6.1 The inability to verify the valid product warranty period or already exceeded warranty period.

6.2 Products or components were altered, and the labels which contain the serial numbers have been ripped off or unable to identify.

6.3 Client’s improper use, not authorized by the demolition or modification of the adverse operating environment, improper maintenance, accident or other reasons arising from the product functioning problems.

  1. Other responsibilities for the Clients:

7.1 Neither parties may assign this document nor any right/obligation under it, except as specifically set forth in this document, without the express written consent of the other parties. Any assignment in contravention of this Agreement is void.

7.2 Media Reload is not liable for damages or risk during the transportation between you and the store or from the Repair Center to the store.

  1. FORCE MAJEURE: Neither party shall be liable for failure to perform any obligations hereunder arising from the acts of God; act of a public enemy; acts of anti-government authority; fires, floods, explosion, or other catastrophes; strikes and embargoes causing delays in transportation; inability to procure raw material; or any other cause beyond its reasonable control. Each party shall give the other party notice of any event of force majeure mentioned above within thirty (30) days after such party has known of such event.
  2. Media Reload reserves the right to change this program at any time without prior notice. 

 

Service Terms and Condition
(OPERATING SYSTEM EXTENDED WARRANTY)

Media Reload will be compliant to provide the extended warranty service (“Service”) provided the initial repair cost has already been paid. Without further agreement written, the service items may be modified from time to time due to the countries/State/region of where the Client had purchased the service. The OS Extended warranty covers all OS related repairs and is tied to that device only by serial number. It DOES NOT cover hardware, such as if the hard drive dies later on. The OS Extended Warranty also covers
data backups/transfers to a client provided External Hard Drive (We CANNOT backup data on phones or tablets.) It is $100 for the year from the date of purchase.
1.   Extended Warranty service:

o One-year extended warranty service for $100 from the date signed below.

  1. Within the warranty period, Media Reload would furnish service relating to Operating System issues for the assigned device. Both parties further agree that the agreement purchased in the specific country/region by the Client; without mutual agreement it is not allowed transfer, use, or disclosure in other country/region or to any other device..
  2. Media Reload only furnishes extended warranty service during the contract period. Except the damage arising from incident, FORCE MAJEURE, misuse/abuse use, or defect component, the material and labor cost would be charged by repair service center. Both parties further agree on the following points.

        3.1 Media Reload only furnishes repair relating to the Operating System for one specific device as is noted by serial number and type listed below;

        3.2 This warranty DOES NOT cover hardware repair/replacement including, but not limited to: hard drives, ram, CPU, power supply, etc.

  1. Media Reload is only providing Operating System service maintenance, the following are exceptions for any liability, no matter whether Media Reload had been informed or not by direct or indirect ways.

5.1 Loss or damage of any information/data;

5.2 Consequential damage, damage, or indirect damage;

5.3 Loss of profits, Business, revenue, or goodwill.

NOTE. Neither party would be liable for any data rescue or custody. The Client should backup their data or pay $50 for data backup services each time before sending the unit for repair or replacement.

  1.   The Client would be charged for the repair fees by Media Reload by its own decision under the following circumstances:

6.1 The inability to verify the valid product warranty period or already exceeded warranty period.

6.2 Products or components were altered, and the labels which contain the serial numbers have been ripped off or unable to identify.

6.3 Client’s improper use, not authorized by the demolition or modification of the adverse operating environment, improper maintenance, accident or other reasons arising from the product functioning problems.

6.4 Media Reload is not obligated to repair any System or System component which has been damaged as a result of:

6.4.1 Accident, misuse, or abuse of the System or component (such as, but not limited to, defects resulting from any action of the Client, including but not limited to, mishandling, physical damage, water damage, improper interfacing, and improper repair by anyone other than Media Reload. This warranty is void if the unit shows evidence of having been tampered with or shows evidence of being damaged as a result of excessive corrosion, heat, moisture or vibration, improper specification, misapplication, misuse, abuse or other operating conditions outside of Media Reload's control.)

  1. Other responsibilities for the Clients:

7.1 Neither parties may assign this document nor any right/obligation under it, except as specifically set forth in this document, without the express written consent of the other parties. Any assignment in contravention of this Agreement is void.

7.2 Media Reload is not liable for damages or risk during the transportation between you and the store or from the Repair Center to the store.

  1. FORCE MAJEURE: Neither party shall be liable for failure to perform any obligations hereunder arising from the acts of God; act of a public enemy; acts of anti-government authority; fires, floods, explosion, or other catastrophes; strikes and embargoes causing delays in transportation; inability to procure raw material; or any other cause beyond its reasonable control. Each party shall give the other party notice of any event of force majeure mentioned above within thirty (30) days after such party has known of such event.
  2. Media Reload reserves the right to change this program at any time without prior notice.